Shipping
Our online store SHOPSISA.COM is functioning normally and our team is following strict hygiene standards when preparing each order.
Our store in Vitacura is open, Monday to Friday from 10:00 AM to 7:00 PM.
SHIPPING
Your order will be processed up to one weekday after you place your order and it will be shipped as soon as possible. We continue to ship worldwide.
We are currently offering free shipping for orders over $60.000 CLP within Santiago (in 2-3 business days) and we are shipping normally to other regions in Chile and worldwide (7-10 business days).
CONTACT
If you have any questions, please don’t hesitate to reach out. Our team is available through e-mail at ventas@shopsisa.com.
PAYMENT METHODS
We currently accept a range of international credit cards on our website.
If you prefer to pay using PayPal, please place your order selecting this option at checkout and we will provide you with a PayPal link to complete your order. This option is exclusive for our international customers only.
SHIPPING INFORMATION
All orders are processed within 24 hours and sent from our store in Chile using Fedex (international purchases) or PickUp Point (local purchases) with full tracking available. Please note that a signature is required for delivery. We recommend providing a delivery address where someone is available to receive the parcel during business hours from 9:00 AM to 5:00 PM. P.O. Box addresses are not accepted.
Once shipped, a tracking number will be emailed to you with details of your delivery.
INTERNATIONAL TAXES AND DUTIES
Local guidelines apply once your purchase arrives in the country of destination and may be subject to local customs duties and/or local taxes in that country. These taxes and duties are not included in your purchase price. Please check with the local authority to ascertain applicable rates as these charges are borne by you.
SHIPPING COSTS
|
Destination |
Time |
Delivery cost |
| Santiago | 2 - 3 business days |
Free on orders over |
|
Rest of Chile |
7 - 10 business days |
From $3.990 CLP |
|
Rest of the world |
7 - 10 business days |
Fedex from $15 USD / $12.000 CLP |
If you have any further questions, please contact us at ventas@shopsisa.com